Privacy Policy

Personal Data Protection according to the LOPD

Ikebana Animacion Ocio y Aventura SL, in compliance with current regulations on the protection of personal data, informs that the personal data collected through the forms on the website ehovergo.com are included in specific automated files of users of the catering services.

The collection and automated processing of personal data aim to maintain the commercial relationship and perform tasks of information, training, advice, and other activities typical of an entertainment and leisure service.

These data will only be transferred to entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

Ikebana Animacion Ocio y Aventura SL adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data.

The user may exercise the rights of access, opposition, rectification, and cancellation recognized in the aforementioned Regulation (EU) at any time. The user can exercise these rights themselves via email to: info@ehovergo.com

The user states that all data provided by them are true and correct, and undertakes to keep them updated by communicating any changes to ehovergo.com.

Purpose of the processing of personal data:

For what purpose will we process your personal data?

At Ikebana Animacion Ocio y Aventura SL, we will process your personal data collected through the Website: ehovergo.com, for the following purposes:

1. 1. In case of contracting the goods and services offered through ehovergo.com, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.

1. 1. Sending requested information through the forms available on ehovergo.com

1. 1. Sending newsletters, as well as commercial communications about promotions and/or advertising of ehovergo.com and the sector.

We remind you that you can oppose the sending of commercial communications through any means and at any time, by sending an email to the address indicated above.

The fields of these records are mandatory; it is impossible to fulfill the stated purposes without providing this data.

How long will the collected personal data be retained?

The personal data provided will be kept for as long as the commercial relationship is maintained or until you request their deletion, and for the period during which legal responsibilities may arise for the services provided.

Legitimization:

The processing of your data is carried out based on the following legal bases that legitimize it:

1. 1. The request for information and/or the contracting of the services of Ikebana Animacion Ocio y Aventura SL, whose terms and conditions will always be made available to you in advance of any potential contracting.

1. 1. Free, specific, informed, and unequivocal consent, as we inform you by making available this privacy policy, which, after reading it, if you agree, you can accept through a declaration or clear affirmative action, such as checking a box provided for this purpose.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to fulfill your request, making it impossible to provide you with the requested information or carry out the contracting of the services.

Recipients:

The data will not be disclosed to any third party outside of Ikebana Animacion Ocio y Aventura SL, except by legal obligation.

As data processors, we have contracted the following service providers, who have committed to complying with the regulatory provisions applicable to data protection at the time of their hiring:

• • Rafael Calvo, provides entertainment and leisure services.

• • You can consult the privacy policy and other legal aspects of the company at the following link: https://ehovergo.com/legal-notice/

Data collected by service users

In cases where the user includes files with personal data on the shared hosting servers, Ikebana Animacion Ocio y Aventura SL is not responsible for the user’s non-compliance with the RGPD.

Data retention in accordance with the LSSI

Ikebana Animacion Ocio y Aventura SL informs that, as a data hosting service provider, and in accordance with the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the hosted data and the start of the service provision. The retention of this data does not affect the confidentiality of communications and may only be used within the framework of a criminal investigation or for the protection of public safety, being made available to the courts and/or tribunals or the Ministry that so requires.

The communication of data to the State Security Forces and Bodies will be made in accordance with the provisions of the regulations on the protection of personal data.

Intellectual Property Rights Ikebana Animacion Ocio y Aventura SL

Rafael Calvo owns all copyright, intellectual, industrial property, know-how, and all other rights related to the contents of the website ehovergo.com and the services offered therein, as well as the programs necessary for their implementation and related information.

The reproduction, publication, and/or non-strictly private use of the contents, in whole or in part, of the website ehovergo.com are not allowed without the prior written consent.

Intellectual property of the software

The user must respect the third-party programs made available by Ikebana Animacion Ocio y Aventura SL, even if they are free and/or publicly available.
Ikebana Animacion Ocio y Aventura SL has the necessary exploitation and intellectual property rights of the software.

The user does not acquire any rights or licenses for the contracted service, on the software necessary for the provision of the service, or on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from Ikebana Animacion Ocio y Aventura SL, being prohibited for the user to access, modify, view the configuration, structure, and files of the servers owned by Ikebana Animacion Ocio y Aventura SL, assuming the civil and criminal liability derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the hosted contents

The use contrary to intellectual property legislation of the services provided by Ikebana Animacion Ocio y Aventura SL is prohibited, especially:

• • The use that contravenes Spanish laws or infringes the rights of third parties.

• • The publication or transmission of any content that, in the opinion of Ikebana Animacion Ocio y Aventura SL, is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.

• • Cracks, serial numbers of programs, or any other content that violates the intellectual property rights of third parties.

• • The collection and/or use of personal data of other users without their express consent or in contravention of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data.

• • The use of the domain’s mail server and email addresses for sending unwanted mass mailings.

The user bears full responsibility for the content of their website, the transmitted and stored information, hypertext links, third-party claims, and legal actions regarding intellectual property, third-party rights, and the protection of minors. The user is responsible for compliance with current laws and regulations, as well as rules related to the operation of online services, e-commerce, copyright, maintenance of public order, and universal principles of Internet use.

The user shall indemnify Ikebana Animacion Ocio y Aventura SL for any expenses incurred as a result of any claim against ehovergo.com attributable to the user, including legal fees and defense costs, even in the case of a non-definitive judicial decision.

Protection of hosted information

Ikebana Animacion Ocio y Aventura SL backs up the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total recovery of data deleted by users since such data may have been deleted and/or modified since the last backup. The services offered, except for specific backup services, do not include the recovery of content stored in backups made by Ikebana Animacion Ocio y Aventura SL if such loss is attributable to the user. In this case, a fee will be determined based on the complexity and volume of the recovery, always subject to the user’s prior acceptance. Data recovery is only included in the service price when the loss of content is due to causes attributable to Ikebana Animacion Ocio y Aventura SL.

Commercial communications

In accordance with the LSSI, Ikebana Animacion Ocio y Aventura SL will not send advertising or promotional communications via email or any other electronic communication means that have not been previously requested or expressly authorized by the recipients. In the case of users with whom there is a previous contractual relationship, Ikebana Animacion Ocio y Aventura SL is authorized to send commercial communications regarding products or services of Ikebana Animacion Ocio y Aventura SL that are similar to those initially contracted with the customer. In any case, the user, upon proving their identity, may request not to receive further commercial information through Customer Service channels.